Terms and Conditions
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Healician Private Limited/ Heal365 relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term Healician Private Limited or heal365 or ‘us’ or ‘we’ refers to the owner of the website whose registered office is House No:9, Whitefield Road, Viyyur, Thrissur-680010. Kerala.
The use of this website is subject to the following terms of use:
We do not recommend or provide medical information on our website and will not be responsible for any medical consequences arising out of the medical information and content shared on our site.
YOU FULLY UNDERSTAND AND AGREE THAT USE OF THIS SERVICE IS ENTIRELY AT YOUR OWN RISK AND THAT IN NO EVENT SHALL THE PROVIDER BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR ANY OTHER MONETARY OR OTHER DAMAGES, FEES, FINES, PENALTIES, OR LIABILITIES ARISING OUT OF OR RELATING IN ANY WAY TO THIS SITE, OR SITES ACCESSED THROUGH THIS SITE, AND/OR CONTENT OR INFORMATION PROVIDED HEREIN.
A USER’S SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION/DISCONTENT WITH THE SITE IS TO STOP USING THE SITE.
Helician Private Limited or heal365 reserves the right to add or delete or modify the above terms and conditions without prior notice.
Privacy Policy
We respect your privacy and are committed to protecting it at all times. This online Privacy Policy explains how we collect information, uses it and safeguards the information on its various websites and apps.
- We collect information about our users in three ways:
- Directly from the user,
- Cookies and other technologies
- Web server logs
We use the information primarily to provide you with a personalized internet experience that delivers the information, resources and services that are most relevant and helpful to you.
Copyright laws
You may not copy, reproduce, republish, upload, post, display, transmit, frame or link any of these materials without prior written consent from the copyright owners, except that you may view, download, display and print a single copy of these materials on personal non-commercial use only, so long as:
- You do not alter or modify the materials in anyway
- You include all applicable notices and disclaimers (including copyright notices)
- You do not use the materials in a way that suggests an association with any party that we don’t share an association with, unless we say so in this Privacy Policy, or when we believe in good faith that the law requires it. You should review this Policy and our related
For Membership/Registration
I agree to the following terms and conditions of Healician Private Limited/ heal 365
The primary member will be responsible for any expense that is outstanding in the name of the secondary member.
The personal information provided by you will be used only for future communication between us. We assure you that this information will be treated as strictly confidential and will not be disclosed to any third party.
All services are chargeable and available to registered members at preferential rates. Registration paid is not refundable or adjustable or transferable.
Helician Private Limited or heal365 may, at its own discretion, provide services to non-members at standard charges for these services.
While we will strive to provide timely services in all locations and at all times, all services are subject to availability of staff and consultants.
Laboratory investigations will be done only at our Partnered labs. Reports will be sent through registered Email and hard copy will be couriered as and when available from the partnered lab. In case of emergency, hard copy will be delivered as soon as reported by the partnered lab at an additional cost.
Payments to be made on presentation of bills through cash/cheque/credit/debit cards. Please insist on receipts for all payments made.
The service rates as per the price list are applicable only when service requests are made at least 24 hours in advance.
Specialised services like Stroke Management, Dementia Care, Wound Management, Physiotherapy, Dental Care, Bedside Caregiving, Equipment Rentals and healthcare Packages are available on request with associated service rules, tariffs, terms and conditions.
For all services, consumables (if any) will be charged extra.
Healician Private Limited/ Heal365 staff should be treated with courtesy and should not be called directly. All calls and requests for services are to be made through the mobile application or website.
Healician Private Limited/ Heal365 staff are assigned specific services and will not perform activities beyond their assigned duties. Gifts and tips to the staff should be avoided.
Some medical conditions and/or procedures may not be advisable in a home setting. In such situations, Healician Private Limited/ Heal365 staff will advise you to contact your nearest medical establishment.
We would make all efforts to deliver services at the mutually scheduled time. We request your availability and support at the scheduled time to complete services in a timely manner and avoid any delays to the next customer.
Healician Private Limited/ Heal365 maximum liability under or in connection with the services under and theory of liability or cause of actions shall not exceed 25% of the fees received by us for the relevant services.
In the event any provision of the terms is found to be illegal or unenforceable, that provision will be limited or eliminated to the minimum extent necessary so that all other provisions and all other parts of the affected provision remain in full force and effect and enforceable.
This document may be produced in any judicial, arbitral, or other proceedings as evidence of any statement of fact or any matter referred to herein or as evidence of record of any fact to which this document pertains.
Healician Private Limited/ Heal365 cannot be held responsible for occurrences due to causes beyond their control.
All claims, disputes and other matters arising in relation to the services are subject to the exclusive jurisdiction of the courts in Kerala, India.
Copyright
A) All copyright, trademarks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Healician Private Limited/ Heal365 or otherwise used by Healician Private Limited/ Heal365 as permitted by law.
B) In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.
Links to other websites
A)Throughout this Website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this Website you do so at your own risk.
B) Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:
- you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
- you do not misrepresent your relationship with this website; and
- the website from which you link to this Website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.
C By linking to this Website in breach of our terms, you shall indemnify us for any loss or damage suffered to this Website as a result of such linking.
DISCLAIMERS AND LIMITATION OF LIABILITY
a)The Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
b) To the extent permitted by law, Healician Private Limited/ Heal365 will not be liable for any indirect or consequential loss or damage whatsoever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.
c) Healician Private Limited/ Heal365 makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.
INDEMNITY
You agree to indemnify and hold Healician Private Limited/ Heal365 and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Healician Private Limited/ Heal365 rising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.
SEVERANCE
If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.
WAIVER
If you breach these Conditions of Use and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Use.
GOVERNING LAW
These Terms and Conditions shall be governed by and construed in accordance with the law of India and you hereby submit to the exclusive jurisdiction of the Indian courts.